Over four weekends in early 2023, Caltrain suspended service between Millbrae and San Francisco for works. This was poorly communicated and left riders confused — most notably, there was little mention of the replacement bus service, with riders simply asked to "use alternative transportation options". This was accompanied by a truly terrible diagram of the disruption and alternatives, which served to further confusion. Frustrated, I decided to clear things up with a diagram of my own.
![](https://cdn.myportfolio.com/387363a9-3bf9-482d-89e5-30aae186208f/8dee73ef-53e9-4924-9c2e-5fb0be70e964_rw_1920.png?h=4a7a5a31a268af841a735d09f1338f8f)